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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Introducing the Plasto Toddler Off-road Taxi - the perfect ride-on toy for your little ones to explore the world in style! Designed and crafted in Finland with the highest standards of quality, this taxi-themed off-road vehicle will provide your child with endless hours of fun and adventure.
Measuring 60 cm in length and with a comfortable seat height of 22 cm from the floor, this ride-on toy is the perfect size for toddlers aged 1 year and up. Equipped with silent wheels, it ensures a peaceful playtime for both your child and your home.
Assembly is easy, but should be done by an adult. And to make the experience even more exciting for your child, stickers are included for them to customize and decorate their own off-road taxi vehicle.
This ride-on toy is designed to promote your child's motor skills, imagination, and sense of adventure. Whether your child is playing indoors or outside, this off-road taxi vehicle will keep them engaged and entertained for hours on end.
Order your Plasto Toddler Off-road Taxi today and give your little one the gift of adventure and fun!
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at post@koko-kamel.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at post@koko-kamel.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards, unless the product is damaged or faulty.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Here at Koko Kamel we like to keep things simple.
If you live in a remote area of UAE, delivery can take a few extra days.
At the moment we only ship orders throughout UAE, if you want to place an international order please contact us at post@koko-kamel.com
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