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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Introducing the Miniland Asian doll, part of our equality-driven Miniland Dolls collection. Promoting inclusivity, regardless of origin, gender, or condition, this doll celebrates the rich diversity within us all, while fostering essential social skills like empathy and tolerance.
Crafted with care from high-quality soft vinyl, this doll offers a delightful light vanilla scent and is also recyclable, aligning with our sustainable values. Made in Spain, it portrays anatomical differences between boy and girl dolls realistically.
With its articulated head, arms, and legs, this doll can fully rotate, allowing for various poses such as sitting, standing, or lying down. Worried about cleanliness? Fear not, as this washable doll maintains its quality and durability even after multiple washes.
Measuring at 38 cm, this doll is perfect for play and can be dressed in our Miniland clothing collection to create a personalized look. It comes in an open-faced box, complete with underwear.
But that's not all! Pair this doll with our Miniland Teach&Play educational platform to unlock an enhanced learning experience. Access free resources and games to further broaden your child's educational journey.
Discover the beauty of diversity, empathy, and imagination with our Miniland Asian doll. Shop now and inspire equality for all.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at post@koko-kamel.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at post@koko-kamel.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards, unless the product is damaged or faulty.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Here at Koko Kamel we like to keep things simple.
If you live in a remote area of UAE, delivery can take a few extra days.
At the moment we only ship orders throughout UAE, if you want to place an international order please contact us at post@koko-kamel.com
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