Description
xWith this cute backpack your child is completely ready for any adventure or first trip to school!
The backpack has adjustable and padded shoulder straps and a short handle at the top to easily hold and hang it everywhere you go.
The chest strap prevents the shoulder straps from falling down. The backpack has a big compartment and a little front pocket, where you can nicely store a little snack or so.
The main and front pocket have a zipper that allows children to easily open and close the backpack themselves. In order not to loose your traveling companion, a name tag is provided on the inside of the bag.
Furthermore, the backpack is water repellent and can be washed in the washing machine in a gentle rinse. But be informed that the more you wash the bag, the less water repellent it will get.
Shipping & Return
xReturns Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at post@koko-kamel.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at post@koko-kamel.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards, unless the product is damaged or faulty.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
SHIPPING & DELIVERY
Here at Koko Kamel we like to keep things simple.
- FREE shipping on all UAE orders.
- Orders are delivered in 1-2 days.
- We fulfil orders every day of the week, except Sundays
- Orders are fulfilled from our warehouse in Al Quoz, Dubai, centrally located in Dubai in order to reach all customers quickly.
- Tracking link will be provided so you can easily track your order
If you live in a remote area of UAE, delivery can take a few extra days.
At the moment we only ship orders throughout UAE, if you want to place an international order please contact us at post@koko-kamel.com
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