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Free Shipping on all UAE Orders!
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Light and effortless, Sky Mist Blue captures the softness of an early morning sky just before the sun rises. Part of the DAWN collection by BLÅ, this 350ml insulated bottle is compact, minimalist, and designed to move with you through the day.
Made from durable 304 stainless steel, it keeps drinks hot or cold for up to 6 hours thanks to its double-walled insulation. The leak-proof lid includes a spout for easy sipping, whether you're heading to the office, packing school lunches, or running weekend errands in the UAE.
Its powder-coated finish adds a matte texture that feels great in hand and stands up to everyday use. This size is ideal for kids, handbags, or shorter outings when you want something light and reliable.
350ml capacity
Made with 304 stainless steel
Insulated for up to 6 hours
Leak-proof spout lid with carry loop
Soft-touch powder coating in Sky Mist Blue
Part of the DAWN collection by BLÅ
Thoughtfully designed for everyday hydration—lightweight, compact, and built for life in the UAE. A calm and quiet essential that fits your rhythm.
All bottles in the DAWN series can be customised with text, applied by hand at our UAE studio. Customisation takes 1–2 days.
Please hand-wash the bottle only, as the personalised text is not dishwasher safe.
We offer a 3-month guarantee: if the text begins to peel within this period, we’ll send you a replacement sticker free of charge.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at post@koko-kamel.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at post@koko-kamel.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards, unless the product is damaged or faulty.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Here at Koko Kamel we like to keep things simple.
If you live in a remote area of UAE, delivery can take a few extra days.
At the moment we only ship orders throughout UAE, if you want to place an international order please contact us at post@koko-kamel.com
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