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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Mythical creatures’ is a puzzle without a correct answer. Inspired by imaginary creatures from myths and legends. We have created these three sets of wooden parts so that children can bring to life these fascinating beasts from the old tales, or they can simply explore different combinations to create brand new animal-like creatures.
These parts will provide hours of fun, exploration and stimulate their creativity. If you look closely you will notice that every shape is abstract enough to represent any part of the body, the prints are flexible, therefore one pattern can be either scales, fur or just a decorative motive.
Every set contains 15 parts, and with those you can not only assemble the creature shown in the label but come up with your own, and even better you can combine different sets to multiply the possibilities, the imagination is the limit.
Every set is beautifully printed in 6mm plywood and comes in a cardboard box that can be used to keep these parts together after the playtime is over.
Design and graphics: Sebastián Rubiano
Size of the biggest element: 13,5 cm x 8 cm x 0,6 cm
Materials: Plywood 0,6 cm
Box: 16,5 cm x 17,3 cm x 4 cm
15 elements (in each set)
Recommended for children over 3 years old
How to care for this toy:
Recycle me: This toy and packaging is made from natural resources and can be readily recycled. | |
Please remove all packaging and stabilisers before giving to a child. |
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Do not use sharp instruments to remove the packaging. |
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Clean the surface of the toy using only with a damp cloth. |
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Please do not expose this toy to high temperatures or high humidity. The wood can bend and deform under these conditions. |
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We recommend adult supervision of very young children at play. |
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at post@koko-kamel.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at post@koko-kamel.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards, unless the product is damaged or faulty.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Here at Koko Kamel we like to keep things simple.
If you live in a remote area of UAE, delivery can take a few extra days.
At the moment we only ship orders throughout UAE, if you want to place an international order please contact us at post@koko-kamel.com
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