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Free Shipping on all UAE Orders!
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Available in 530ml (18oz) and 950ml (32oz)
Clear, calm, and refreshing, Glacier Blue is inspired by the vast ice fields and still waters of the Nordic north. As part of the BLÅ NORTH collection, this insulated stainless steel bottle is built for everyday use—from school bags to desert hikes.
Made from high-quality 304 stainless steel, the Glacier Blue bottle features double-wall vacuum insulation, keeping drinks hot or cold for up to 24 hours. The 530ml version includes a straw lid, while the 950ml option comes with either a straw lid or a magnetic lid that doubles as a phone holder—perfect for gym bags, desktops, or weekend trips.
Certified to meet strict EU and FDA food contact safety standards, including BPA migration limits, this bottle is safe, reliable, and made to last in the UAE climate.
Sizes: 530ml (18oz) and 950ml (32oz)
Constructed with 304 stainless steel
Double-wall vacuum insulation (12–24 hour hot/cold retention)
Leak-proof and condensation-free
Lid options: Straw (530ml), straw or magnetic lid (950ml)
Certified for food contact:
EU 1935/2004, EU 10/2011, EU 2018/213 (BPA migration)
FDA 21CFR 177, LFGB, CE compliant
Hand wash recommended
Whether you're headed to work in Dubai or packing for a beach day in Fujairah, Glacier Blue brings a cool, balanced tone to your daily hydration—refined, functional, and effortlessly Nordic.
Customisation Available
All bottles in the NORTH series can be customised with text, applied by hand at our UAE studio. Customisation takes 1–2 days.
Please hand-wash the bottle only, as the personalised text is not dishwasher safe.
We offer a 3-month guarantee: if the text begins to peel within this period, we’ll send you a replacement sticker free of charge.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at post@koko-kamel.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at post@koko-kamel.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards, unless the product is damaged or faulty.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Here at Koko Kamel we like to keep things simple.
If you live in a remote area of UAE, delivery can take a few extra days.
At the moment we only ship orders throughout UAE, if you want to place an international order please contact us at post@koko-kamel.com
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